Testimonials and Reviews
Recent Samples From Angie's List
Patrick H. Jan 23, 2013
Hire Again: Yes. Approximate Cost: $150.00 Work: 2 year old front load washing machine was not working.
Member Comments: Reid was great. He came out to the house and quickly found the problem with our washing machine. I highly recommend him for any appliance service or repair.
Teresa M. Jan 5, 2013
Fridge water dispenser was not working.
Member Comments: I needed my fridge repaired - the in door water dispenser wasn't working. While the repairman was not able to repair it during the service call, he diagnosed the problem (water line frozen) and recommended the solution (turn off the freezer until the water line thawed). Worked like a charm and I avoided having to replace the entire freezer door. Very personable and helpful repairman, and I appreciated the fact that he offered advice on a simple solution rather than selling me a large, expensive repair part.
These are Reviews taken from the first page of Google Reviews
reviewed 5 months ago. Quality Excellent Appeal Excellent Service Excellent Wow! The quickest service I have ever had. The problem with my refrigerator was quickly diagnosed, and accurately repaired. Professional and reasonable. I would highly recommend their services to anyone looking for service.
reviewed 4 months ago Quality Excellent Appeal Excellent Service Excellent I had a repair problem with a refrigerator. Reid returned my call fairly quickly. That same day he came to evaluate the problem. Within minutes he knew the problem. He located a replacement part and returned the following day and within minutes had the part installed and the frig running. I liked his approach. He was very cordial and proficient. I'd have him return in an instant if I have a future problem.
reviewed 4 months ago
Quality Excellent Appeal Excellent Service Excellent
This was my second time using Raker Appliance. They are pleasant, professional, quick to respond, and extremely fair with pricing. I highly recommend them to anyone looking for high quality, efficient, and effective service. Will call them again the next time I need an appliance repaired! Thanks Raker!
We just had a dishwasher that my wife was
convinced wasn't working properly. I, of course, didn't know the
difference, but it turns out she was right (what else is new). Reid
found that the heating element was not working and that the water flow
was too low. He did a same day (Friday) repair on the heater, including
an evening call to explain what else needed to be done and how to use
the washer meantime, and then his dad finished things up the following
Monday. We have been using Raker Appliance for the past
twenty-plus years, and have always been satisfied. It is great to see
Reid carrying on in the tradition of his father, and to have such a
competent company so convenient to us. Thank you Raker!
Raker's same day service was terrific!
Reid diagnosed the problem immediately and installed a new hot surface
igniter in our oven. He saved the holiday baking season! Thank you Raker
Great same day service. Found
the problem right away and replaced the part. After making sure the
dryer worked he discovered what caused the problem originally. He didn't
have that part on the truck but offered to come back to fix. It didn't
seem to complicated and having a handy husband we decided to tackle the
rest ourselves to save some money. Reid suggested where to get the part
and explained what needed to be done, offering his assistance if needed.
When is the last time you had a service man tell you how to fix a
problem so you could save money, probably never. Well, we have been
using Raker Appliance for over 30 years in my family and that's
the way they do business. They give you what you need to solve your
problem even if it means giving up a job to do the best thing for the
customer. That's what has kept us coming back, you know you can trust
them. I'd say they care about their customers and that's why we will
continue to use Raker Appliance. Thanks Reid.
Service was prompt, polite and professional. This was our second pleasant experience with Raker Appliance Repair in two years. I won't hesitate to call them again!
Once again, the service was fast (next day), and the repair outstanding. The service was professional, friendly, and reasonably priced,. We wouldn't use anyone else.
I was able to get same day service, within
3 hours! They arrived on time and were very courteous and professional.
They were very knowledgeable, and also concerned in keeping my costs
down. I highly recommend Raker Appliance.
First rate service. They
arrived on time and fixed our fridge in a prompt fashion. Very
professional and friendly service. Also, very honest and gave
recommendations on what to do to save us from having to need future
repairs. Would highly recommend Raker Appliances.
Great service! Reid did a great job helping us with our fridge! I would recomment him to everyone!
Excellent service. I've known Harry for
many years, he was always prompt, honest and did a great job. So happy
that Reid is carrying on the business. He's had the best teacher! He's a
very professional, knowledgeable, considerate and pleasant young man.
Would recommend Raker Appliance highly. Paula, Baldwin, MD.
Friendly, fast, knowledgeable, overall very satisfied and would recommend Raker Appliance
to anyone in need of appliance
repair. I called Reid, and after assessing the problem he had the part
ordered and installed the next day. The dishwasher works like new and I
am very grateful for the timely service and great advice I received from